Due to increasing cases of phishing and similar practices that are presently affecting users of various services, such as banks, State entities, as well as public and private organizations, it is crucial to implement a set changes to the .CL Regulations.

Currently, when NIC Chile receives reports of domains or websites that are being used inappropriately, without being obliged to do so, acts through various mechanisms to address and solve the issue at hand.

a) report to domain contacts, especially in cases where it was evidence of a "hack";

b) report to “hosting” to take corresponding actions regarding a violation of its terms and conditions of service;

c) in the case when the domain registration data could be incomplete or false, start the data rectification procedure of article 17 of the Regulations;

d) direct respective complaints to the PDI or Prosecutor's Office, in addition to promptly executing orders issued by the proper authorities;

e) regarding domains registered through other registrars, report them through their particular "abuse" forms for the adoption of the corresponding actions.

Notwithstanding the foregoing, there is a need for complementing these mechanisms by granting NIC Chile powers to deactivate or suspend a domain when it is in the presence of what is called “DNS abuse”. This expression, in general, includes all those intentionally deceptive activities that make active use of the DNS (Domain Name System ) or the mechanisms for the registration of domain names. In practice, they focus on activities such as "phishing", the spread of "malware", the operation of "botnets" or "spam" when used to execute the above.

By virtue of these Regulation changes, NIC Chile is now authorized to temporarily or permanently suspend the operation of any domain if finds that it has been registered for the purpose of phishing, distributing malware, operating botnets or others, and at NIC Chile's discretion, deeming such practices a technical abuse of DNS. Those who wish to report abuse of this type can do so by writing to the email abuse@nic.cl, providing the background that proves this situation.

With the modification reported in this opportunity, NIC Chile reaffirms its commitment to ensure and encourage the proper use of .CL domain names and collaborates for a safer Internet for all users.

NIC Chile
Santiago, July 14, 2020.

NIC Chile, a center of the Faculty of Physical and Mathematical Sciences of the University of Chile, is in charge of administering the domain name registry of .CL, that identifies Chile in the Internet. In this role, it is responsible before the local and global Internet community for its secure and efficient operation, to allow persons, enterprises and institutions to build their identity on the Internet, under.CL.